Employee Engagement for Today’s Care Business


You’ve recruited and hired the best staff. But now that you've got them, how do you keep them? In this webinar, join Erin Mitchell of IPCed as she explores employee engagement techniques that are low cost, low effort but proven effective in building and maintaining a highly engaged workforce.

Learning objectives:

  • What is employee engagement and why should you worry about?
  • How important is fit and culture?
  • What should you look for not just in a caregiver, but in the managers of those caregivers?
  • What are the most important areas for employee engagement?
  • How can engaged employees improve your overall satisfaction ratings?
  • And much more!

About the Presenter:

Erin Mitchell, Director Of Sales and Business Development at the Institute for Professional Care Education® and the Care and Compliance Group™. As a former manager of a Portland-based Senior Care Agency, Erin has hands-on experience helping in-home senior care companies develop training programs to meet state compliance, and creating training initiatives that improve caregiver skills and customer satisfaction.