Do you want to have the best year ever? Now is the time to focus on the one key to your success: building your 2016 Dream Team!
If you’re like me, you know the difference having the right people in the right positions in your company can make. I can certainly tell you the havoc having the wrong people make – for me, for our customers and for everyone else on the team.
Just for starters, my job is so much easier when I have a team of highly motivated, competent people in the right roles. I can sleep at night, laugh a little during the day (instead of my typical frenzied pace from one fire to the next); even take a vacation without wondering if it was worth all the effort.
I’ve learned that building this team is a lot of work. It starts even before the hiring process when I have how to write my “help-wanted” ad. What characteristics do I want to require? What personality style do I want to attract? Will anyone even respond?
Next, I have to work my way through the interview process. The ones that look good on paper but show up in cut-off shorts and full sleeve tattoos? You know what I mean.
And that’s just before hiring.
After hiring, there’s the process of on-boarding (the first 90 days can be the most critical to long term success in a company); coaching and offering opportunities for each person to grow in their knowledge, skills and career.
One tough lesson I’ve learned is that sometimes, no matter how carefully you do the pre-hire work – and it’s a lot of work to do it right – you still hire wrong.
The toughest part of my job – and yet one that is essential to building my own Dream Team – is to remove those people who aren’t up to the job or who are undermining other team members’ work as quickly as I can.
You’ll hear me talk a lot about retention. Retaining your best and brightest is a key element to providing quality care and services. Fortunately, we know a lot about how to retain those valued employees – not the least of which is providing them ongoing opportunities to learn and grow.
On our team here at IPCed Ryan Brook, our VP of Sales, is one of the best team builders I’ve had the pleasure to work with. He and I presented a webinar titled Build your Dream Team in 2016 — check out the replay if you missed it for even more helpful tips from Ryan and I.
And get busy building that team so you can have your best year ever!