Number 1 on the Occupational Safety and Health Administration’s list of low hanging fruit for citations is documentation.
OSHA is a significant contributor to the federal income stream… bringing in more money than they spend due to all the citations they issue.
Part of an OSHA inspector’s performance evaluation is actually based on the quantity of citations they write!
OSHA has huge incentives to find all sorts of fun ways to write you up and ruin your day. But take a deep breath because there are some great resources available to ensure that your company and employees are all on the same page and well protected from pesky OSHA inspectors and their strict citation. Fees can often be reduced and even waived if you fix a citation voluntarily as soon as possible and communicate with your inspectors.
Keeping your records of documentation, aka recordkeeping, in order is just as important. Some records have to be kept for 30 years after an employee’s departure from your company such as HIV/AIDS and TB tests – initial and annual!
Documentation includes writing up the content of the material covered, the regulation number, and the date and signature of the person who completed the task. Everything from monthly fire extinguisher checks to emergency planning to procedures on cleaning hazardous substances – if you think to yourself, “Should I document this?” then you should probably document it. That brings me to this week’s Insider Tip.
Insider Tip: you can actually call your local OSHA office and ask them questions – the best part is you don’t even have to reveal who you are. They are happy to help you and answer your questions; with this trick, you can get the answer you need, protect yourself from citations, and correct your method if you discover you’ve been doing something wrong. For extra safety from citations, make a note of who you spoke to, the date you spoke to them, and record that note in your documentation. That way, if an auditor goes through your records, they’ll know exactly why you documented something the way you did, giving you an extra boost on compliance protection!
Remember to document, because if it wasn’t documented, it didn’t happen!
Today I’m sending a shout-out to Julie DelCour, a journalist for the Tulsa World who wrote an article published March 16, 2014 titled “An army of caregivers with no basic training.”
DelCour points out that Oklahoma has over 600,000 family caregivers, which is more than the entire active-duty US army.
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What an exciting opportunity to get a glimpse into trends, innovations and an overall sense of “what’s next” in senior care!
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It’s interesting in that two different news stories hit my desk this week. One was a Wall Street Journal “Ask the Experts” column titled “How can we reduce end-of-life health-care costs?”
The other was an article published online in the Journal of the American Medical Directors Association (JAMDA) titled “Attitudes toward Death, Dying, End-of-Life Palliative Care, and Interdisciplinary Practice in Long Term Care Workers.” Both articles address something that will become increasingly in the forefront of our national awareness: how we view end of life.
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If you are familiar with our online training system aQuire, you will be amazed by our improved LMS. It provides the same great online courses, but with expanded management features. Now you will easily be able to add new employees, update their information, load and credit your own training materials, and run over 40 reports to track and organize your staff’s progress.
I’m Jody Halia, the Implementation and Support Coordinator at IPCed. I will be your personal assistant for onboarding your company to the new Learning Management System. Together we will create a customized site to meet your training needs.
Ready to get started?
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Reading through my daily news updates, this lead sentence caught my eye: “People learning a new skill might pick it up more quickly by watching videos of other people performing the same task, a small new study suggests.” This story, published online in the February 18, 2014 edition of HealthDay News was reposted on WebMd, a website I often turn to as a resource for healthcare information.
My intention was to share this story since we use many how-to videos in our basic skills training courses, especially in our online nursing assistant and caregiver training courses. I started thinking about ways to enhance our online learners’ exposure to the videos and got a little sidetracked, especially when I read this finding in the study: “People who viewed training videos experienced 11 times greater improvement in their motor skills than people not provided the videos…” Read more »
Few things are as exciting as seeing your name (and passion) in print, at least for someone like me who thrives on talking to people about training.
Thanks to the latest issue of Senior Living Executive, the official publication of the Assisted Living Federation of America, that’s our experience here at IPCed. In fact, the cover story is the same as the title of this blog and it’s all about training.
I love that the writer, Adam Stone, captures some of the challenges in creating and evaluating a training program. It’s hard to identify exactly when a training program produces a return on investment (ROI) for the company. Sometimes it’s hard even to identify when a training program is effective and when you’re just “phoning it in,” as a friend of mine likes to say.
I always tell our customers (and those considering becoming a customer) that a good training program does more than teach facts. It should change attitudes, perceptions and values, too. It should, most importantly, change behaviors. When a training program is working you should be able to see it. You should be able to watch a caregiver’s interaction with a challenging client, for example, and see that she’s using techniques, words and approaches she’s learned through your training program. THAT’S a training program that’s working.
Take a moment and think of the word “training.”
What did you think of? A group of people listening to an instructor standing at the front of a room? Or maybe a person completing an e-learning module on a computer? Or even a mentor demonstrating a skill to a new employee in the work area?
If an image did flash to mind, it was probably just one thing: the instructor-led training, the e-learning, the on-the-job training, or something else. And that’s fine. But after you read this article, we hope you think of more than one kind of training. And, even more important than that, we hope you consider using several different types of training the next time you design a learning experience.
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IPCed Enters Into Exclusive Partnership with HealthStream to Deliver Courseware to Post-Acute Healthcare Industry
On February 11, 2014, the Institute for Professional Care Education (IPCed) announced that it has entered into an exclusive partnership with HealthStream to deliver IPCed’s online certifications and continuing education (CE) courseware to the post-acute healthcare industry. The market leader for more than a decade in providing workforce development solutions for U.S. acute care hospitals, HealthStream expanded into the post-acute care sector in 2013.
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Does it surprise you to know that caregiving jobs, especially those for home caregivers like personal care aides and home health aides are projected to be the top career growth fields in the next few years? With an aging society, the demand for caregivers is expected to grow nearly 50%. With an aging workforce, the need for new individuals to enter this field will grow even more.
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