Thoughts on building your dream team

Posted by & filed under Training.

 

Do you want to have the best year ever?  Now is the time to focus on the one key to your success:  building your 2016 Dream Team!

If you’re like me, you know the difference having the right people in the right positions in your company can make.  I can certainly tell you the havoc having the wrong people make – for me, for our customers and for everyone else on the team.

Just for starters, my job is so much easier when I have a team of highly motivated, competent people in the right roles.  I can sleep at night, laugh a little during the day (instead of my typical frenzied pace from one fire to the next); even take a vacation without wondering if it was worth all the effort.

I’ve learned that building this team is a lot of work.  It starts even before the hiring process when I have how to write my “help-wanted” ad.  What characteristics do I want to require?  What personality style do I want to attract?  Will anyone even respond?

Next, I have to work my way through the interview process.  The ones that look good on paper but show up in cut-off shorts and full sleeve tattoos?  You know what I mean.

And that’s just before hiring.

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The real reason for regulation changes

Posted by & filed under Industry News, Legislation, Training.

 

Someone asked me at a presentation recently, “I know our training requirements have doubled in the past year.  What I don’t know is why.”

Some questions I get are pretty tough.  This one wasn’t.

Regulations are increasing because consumers want more.  They want the person providing care to their family member to have more training than hair dressers (1,500 hours for a barber; 1,600 hours for a cosmetologist in California).  They want to know that the person coming into a loved one’s home has training in safety, infection prevention and control and promoting dignity, independence and quality of life.  

Consumers have both a voice and a vote.  Legislators listen.  The results are rapidly increasing training requirements in nearly every state in the country. 

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Happy New Year: learning to look forward, not back

Posted by & filed under Inspiration.

 

Every year about this time I think how fast the prior year went – and hope I can slow things down just a little in the year to come.

I find myself examining the past year, and that’s OK to a point.  My tendency is to obsess about the things that didn’t go quite right – over and over again.

I need to remind myself that the past is gone.  We can’t change it, but we can learn from it.  And to do that well, we’d better focus on the future.

Here are my predictions for the future – 2016 and beyond…

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No more excuses in 2016

Posted by & filed under Compliance.

 

You may have received a postcard in the mail from us with a comic book look and a commonly-heard excuse on the front.  These are excuses why people aren’t in training compliance today.

We’ve got some important news for you.

Excuses won’t work…when licensing comes around to investigate a compliant from that employee who gave you ulcers but you thought they were gone…

Excuses won’t work…when a client falls and a hungry attorney with a fat payday in mind decides to check if you’ve trained every single caregiver on fall prevention within the last quarter.

Excuses won’t work…when your annual licensing visit uncovers employees who were sick or absent during required training sessions.

Here’s the good news, though.

You don’t need excuses.  Training compliance is easy, affordable and completely accessible, even if you’re a small start-up.  Even if you’re big, in multiple locations with different internal processes and cultures throughout the company.  Even if you don’t have the time, resources or staff to spend setting up a complex training program.

We have you covered.  Our Training Specialists, Consultants and Regulations and Compliance team can set up you with the training you need – 100% online.

And if you have skills demonstrations as part of your requirements?  We’ll even provide you with a facilitator’s guide with step-by-step checklists to make sure skills are done right and documentation is clear and complete.

No more excuses in 2016!

 

Learn More at StopYourExcuse.com

IPCed goes to China!

Posted by & filed under About Us.

 

One of IPCed’s Nurse Instructors, Kari McDaniel, recently conducted a caregiver training session in Linya, China, as part of a pilot program to determine and develop a training program for the millions of caregivers throughout China who work in the field of senior care.

Kari used the Chinese language version of our textbook, The Home Care Companion’s Quick Tips for Cargiving (Medifecta Healthcare Training, a division of IPCed) and other resources to make sure students had comprehensive materials in their own language.

Over the 2 ½ day training session Kari focused on teaching skills like infection prevention, vital signs, bathing and personal care, safety and transferring.  Kari notes that some of the main differences in teaching in China are cultural variances in concepts of privacy and dignity as well as basic differences in equipment and supplies.

“I could talk for hours about this experience and how exciting it was,” notes Kari.  She was able to play tourist for a day or two as well, visiting the Forbidden City, Tiananmen Square and viewing the Great Wall of China from the air.

Kari is excited to continue to develop this training program and expand it to other areas in China.  Eventually we plan to have an online series of basic caregiver courses as well as a train-the-trainer program for skills practice and demonstration.

Care and Compliance Group Joins Institute for Professional Care Education

Posted by & filed under About Us.

“Combined company resources will expand training options for post-acute care providers, creating a national solution for managing compliance and improving quality of care.”
Portland, OR, 12/15/2014 –The Institute for Professional Care Education (“IPCed”), a leading provider of online training and instructor resources within the post-acute care market, announced that it has acquired Care and Compliance Group of Murrieta, California. Financial terms were not disclosed.

IPCed was founded by CEO Sharon Brothers and includes the aQuire Training, EasyCEU, and Medifecta Healthcare Training brands. Its mission is to help organizations and individuals meet their regulatory training requirements, improve provider efficiencies and raise the standard of care for some of the country’s most frail, vulnerable individuals.

With the addition of Care and Compliance Group, the combined company will provide over 500 training resources to home care, certified home health, assisted living and skilled nursing care providers. Brothers explains, “We are very pleased to expand our reach, expertise and content catalogs and will be providing the industry with additional choices for managing compliance training and caregiver education.”

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Worker Advocacy Group Closing

Posted by & filed under Industry News.

The Direct Care Alliance, an important voice advocating for direct care workers throughout the country, announced that they have closed their doors due to a reduction in funding effective yesterday, June 30.

I responded to this announcement with a personal sense of loss as I had the privilege of getting acquainted with several people associated with DCA including their former Executive Director, Leonila Vega, who worked diligently on behalf of caregivers until the end of her life from cancer nearly 2 years ago.  During one of my visits to New York I met with Leonila at the DCA office and learned about her passion and her vision.

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Sexuality in Assisted Living

Posted by & filed under Training.

Paula Span’s insight in the New York Times blog, the New Old Age, “Sexuality in Assisted Living: Intimacy without Privacy” is right on the money.  Sex and aging don’t fit together well in our youth-oriented minds.  They particularly don’t fit well in settings where the older person is dependent for care and personal privacy is often a long-lost, abstract concept.

During the nearly 20 years that we owned and operated memory care assisted living communities we were frequently reminded that our concept of aging and sexuality did not necessarily – or at all – match reality.  No matter the age of the person or their cognitive capacity, physical intimacy is still a real human need.

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Reading Recommendation for Today: Who are we training and why?

Posted by & filed under Inspiration.

Ever wonder who is attracted to your offers of training for work in the caring profession – and why?

Here’s a story published in The Washington Post that begins to answer that question, in a vivid, easy-to-read manner (my favorite kind of story).

Perhaps, like Tereza, the person who responds to your offer to provide caregiver training is at the end of her rope, financially and emotionally.  Perhaps she is looking for a way to get “something good to happen.”

Perhaps, like another class participant, he notices that “the only job openings I saw were in this.”

Initially, training to become a nursing assistant, home health aide or caregiver may look like a way to attract only those who have few other options, but in reality this is the first stepping stone to the fast growing job, in the strongest industry in the country – healthcare.

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