I’ve been on a speaking mission across the country these last few months, attending and presenting at conferences ranging from Sacramento, California to Orlando, Florida. At every session, providers mention that their #1 concern is staffing: attracting good quality applicants (or any applicants at all, in some cases) and keeping their best and brightest… Read more »
If you were one of the 300 or so individuals at my session on reducing turnover at CALA you know that one of the topics we had the most fun with was Technique #3: Hire Better. If you’re hiring this guy, thinking “He’ll clean up OK and I’m sure his heart is in the right… Read more »
We’ve been talking about employee engagement here quite a bit lately. You may have listened in on our webinar on June 16 on that topic, presented by two of the best “engagement specialists” on our team here at IPCed. You’ve probably heard me talk about how much engaged employees improve your overall satisfaction ratings… Read more »
May 25 was National Senior Health and Fitness Day. Being a card carrying AARP member (you get that at age 50 now) and as a person who is a little bit fanatical about fitness, this caught my eye. So whether you celebrated Fitness Day or not, here are some of the reasons this matters… Read more »
Take a quick poll of your employees. Make it in writing, and ask just this one question: “Does your supervisor, or someone at work, seem to care about you as a person?” Let them mark one box: yes or no; and return it anonymously. Then take a close look at the results. Gallup’s highly successful… Read more »
Every year about this time I think how fast the prior year went – and hope I can slow things down just a little in the year to come. I find myself examining the past year, and that’s OK to a point. My tendency is to obsess about the things that didn’t go quite… Read more »
Ever wonder who is attracted to your offers of training for work in the caring profession – and why? Here’s a story published in The Washington Post that begins to answer that question, in a vivid, easy-to-read manner (my favorite kind of story). Perhaps, like Tereza, the person who responds to your offer to provide… Read more »
What innovative ideas do you have for growing your business in 2014? Share your comments on our new blog and receive a free training tool from IPCed.